Request A Room
Welcome to The Boston House's online system to Request a Room. This system is for new and returning families.
The Boston House provides a “home-away-from-home” for children being treated for cancer, children who require a stem cell transplant, or children receiving treatment for the aftereffects of previous cancer treatment or an earlier stem cell transplant. Our young patients receive their treatment at Boston’s Children’s Hospital and/or Dana-Farber Cancer Institute’s Jimmy Fund Clinic.
Occasionally, we are able to accommodate families of children with cancer being treated other hospitals if space allows and the treatment is short-term. To fairly accommodate the most families, our rooms are meant for the patient’s parent or guardian and each family is eligible for one room only. Please call us at 617-734-3333 between 9am and 5pm if you have any questions.
Who is eligible to stay?
How can I stay?
Families may refer themselves. To inquire about a room, we ask that you call us at 617.734.3333 between the hours of 9 a.m. and 8:30 p.m. A volunteer or staff member will ask you a list of questions to verify your qualifications to stay.
How do I know if I have a room?
We operate on a night-by-night basis, and are therefore unable to make reservations more than one day in advance. You will need to call the House no earlier than 9 a.m. on the day before you expect to begin treatment. If we are full at the time that you need a room, we will try to help you find accommodations until a room here becomes available.
Is there a cost?
The Boston House typically asks families to pay $10 per night for their stay and our policy is that no one is ever turned away due to an inability to pay. We are happy to report a change as of January 1, 2020. To help ease the financial burden on all our families, and to do "whatever it takes to get kids through cancer,” One Mission has generously given The House a grant that will cover the rent for ALL families during 2020 and 2021. We are extremely appreciative of One Mission's support!
How do I get to and from my hospital?
Each family may park one car for free in the House’s onsite parking lot. It’s up to each family whether they want to drive to and from the hospitals, walk (the Longwood Medical Area is a 10-15 minute walk) or take a taxi (we have taxi vouchers available on a limited basis).
What does The House offer?
What should I bring?
Families should bring personal items such as clothing and toiletries, and all guests 18 and over must present a valid photo ID (drivers’ license, passport or state or government-issued photo ID). Our kitchen is fully stocked with utensils, etc. and detergent and dryer sheets are free in the laundry room. Hair dryers, irons, strollers and other items are available upon request.
What is the check-in process like?
Families may check in during normal business hours between 9 am and 8:30 pm. When a family arrives at The House, the parent or guardian is asked to sign their complete registration form, given a basic tour, and presented with one room key and one key card which will allow access through the exterior door, any time day or night.
For security reasons, all exterior doors at the House are kept locked at all times. The key card is the only way to access the House after business hours. If you misplace either the key or card please let us know immediately.